Privacy Policy

Last updated: November 2026

Information We Collect

When you order, create an account or contact us, we collect the details you give us: your name, phone number, email address, delivery address and order history. We also collect basic technical information about how you use the website, such as your browser type and the pages you visit.

How We Use It

We use your information to take and deliver your orders, confirm payments, show your order status, answer your questions, and improve our menu and service. We may send you order updates and, if you agree, offers and news about Crustas.

Sharing

We do not sell your personal information. We share it only when needed to run the service — for example with the delivery team, the payment provider, or when the law requires it.

Data Security

We protect your information with reasonable technical and organisational measures, including secure connections and limited staff access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

Cookies

We use cookies to keep you signed in, remember your delivery area and cart, and understand how the website is used. You can block cookies in your browser settings, but some parts of the website may not work properly.

Your Rights

You can ask us to show, correct or delete the personal information we hold about you, and you can ask us to stop sending you marketing messages. Contact us using the details below and we will respond within a reasonable time.

Changes

We may update this policy from time to time. The updated version will be posted on this page with a new last-updated date.

Contact Us

Crustas — Main food street, Karachi · Phone: 021-111-000-000 · Email: hello@crustas.com